 Works well, but came scratched |
| Review Date: August 27, 2010 |
| Reviewer: Maggie Laws Brown, |
| I returned a Summer Infant Day & Night Handheld b/c it was very static-y in our apartment. I then returned a Summer Infant Sleek & Secure b/c I could not see ANYTHING in the night vision mode. Terrible product. So the Home Sentry was the third video monitor I've tried in the last month. It works well -- the night vision is clear, and though there is a slight delay, I think it is far superior than the other two monitors I've tried. The sound is fine, and there is no static. You can change the sensitivity so that the sound only comes on when the baby really starts to get noisy. My main issue is that the product does seem kind of cheap-made-in-China (you know what I mean), so paying $160 for it kind of hurts. The plastic was also scratched right out of the box, and I've emailed the company but have not heard anything back. The "Safe Baby" logo on the monitor is super cheesy. If I could do it over again, I would order this same monitor, but from a different company and without the logo (it is available like this -- just search on Amazon and you'll find it). |
Great product!
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| Review Date: August 16, 2010 |
| Reviewer: Laura Bethard, |
So, we were renovating our large, empty, upstairs attic to become a master suite, a nursery, and a studio. I was concerned that I wouldn't be able to hear the baby, and thus I bought this monitor.
I should begin with a caveat that we discovered later that I can hear him just fine, and technically we didn't really *need* the monitor. I love it though! We'd been talking about whether we were jumping to retrieve the boy too fast when he cried - perhaps he was just crying a bit in bed and might go back to sleep if left alone? The monitor showed us that he wakes first, gets out of bed, and when he can't get the door open, stands there and cries for help. I'd have felt awful if I'd just left him there crying for freedom, hoping or guessing that he might go back to sleep if left alone. What a releif to know what's going on in there without invoking the observer-affects-the-observed paradox! I also get a huge kick out of watching the boy sleep.
Anyway, the picture I find is quite good, and the monitor camera has withstood a couple bumps and falls which are the natural effect of being left in a room with a toddler. I live in a very urban area, so the lack of interference was of paramount importance to me and I have not been disappointed. The sound quality is also quite good compared to the monitors my friends have used. The monitor camera is located in the 3rd floor nursery and the reciever can get good reception on the first and second floors, and passable but spotty reception in the basement.
I'm very pleased with this purchase, and expect to use it at an upcoming hotel convention, so that I might attend panels during naptimes without guilt. |
Real Live Customer Service
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| Review Date: July 19, 2010 |
| Reviewer: Peter Troup, |
| I just received this monitor with the 2 cameras. With it came a nice letter from the manufacturer saying to call with any problems. The cameras were already registered to the monitor so setting it up was as easy as plugging it in. I had trouble getting the monitor off the scan mode so I called the number and was immediately connected to the President of the company who walked me through it. What a refreshing experience of true customer service! |
Excellent baby monitor!
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| Review Date: July 15, 2010 |
| Reviewer: FlyingPiggy, |
I did a LOT of research before purchasing this baby monitor. I have owned this for 11 months now and it has certainly lived up to their promises. It works great - in the dark I am even able to tell whether or not the baby's eyes are open!
I also found the staff at the Safe Baby Shop really helpful to deal with... |
Best that I have used thus far
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| Review Date: May 27, 2010 |
| Reviewer: MDR, Florida |
| I have 3 children and we had a different monitor every time. I am glad that we found this product. There is no interference, it works in pitch black as well as in bright light, and the volume doesn't have the buzzing sound unless a noise is present in the room. I recently purchased the top of the line product at babies r us and returned it the next day. They are missing the boat by not carrying this product by Baby Safe. |
great product
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| Review Date: May 18, 2010 |
| Reviewer: D. Gray, North Carolina |
I purchased the Home Sentry Interference Free Digital Monitor From Safe Baby almost 9 months ago after purchasing and returning the Graco IMonitor. I have been using it, with satisfaction, since I got it. My house is 2000 sq. ft. and all my interior walls are insulated, which I am assuming makes for challenging reception, yet I have no problem with reception in my room all the way across the house from my daughter's. I do have challenges when I take it outside the front of the house as her room is in the back corner. I have black out curtains in my daughter's bedroom and can see her very clearly day and night. There is a very short delay, 1 maybe 2 seconds, but that is much less than any other monitor I've experienced.
Before making my purchase with The Pegasus Shop I called, and spoke to Len, to get clarification on their return policy (I had major challenges with jr-moviesale returning the Graco IMonitor). I was very excited to be doing business with someone who was so helpful and stands behind his product.
I would highly recommend the Home Sentry Baby Monitor and The Pegasus Shop. |
Great product coupled with great customer service
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| Review Date: April 29, 2010 |
| Reviewer: M. Lawrence, Colorado USA |
| My husband did extensive research for a digital monitor that had high visual clarity and good audio sensitivity. We'd heard about neighbors being able to hear conversations from other households with the traditional monitor and did not want to worry about that intrusiveness. We found that the Home Sentry met all of our needs. Once we started using it, however, we found that the screen and audio would "glitch" every other day or so. When we unplugged it or turned it on/off, the screen would go blank or the audio wouldn't work. The only way to fix it was turning on/off the power to the monitor and the camera and after a week or so, even that wasn't reliable. So we emailed Len Myers, the president of the company, and he (and his assistant Tammy) helped us to resolve the situation immediately. We have a new monitor now and we are so happy to have a consistently reliable monitor again. The picture clarity is great and the audio sensitivity allows us to hear our son clearly. We're thinking about purchasing another camera to link up to this system if we are blessed with another child. |
Great Customer Service!
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| Review Date: April 19, 2010 |
| Reviewer: BAS, Los Angeles, CA USA |
| We bought this product and loved all the features, unfortunately something in our house prevented us from having it work completely. But the customer service was outstanding, responding to our every question, helping us out and making sure that we were happy with our transaction. I wish all sellers were this great with their product support. When it didn't work, they returned it for us without any hassle. It has nice features such as camera switching, voice activation, etc. |
Disappointed, not good range
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| Review Date: April 1, 2010 |
| Reviewer: Jersey Girl, |
| We recieved the monitor before the baby arrived and it took us a couple weeks to us it, otherwise I would have returned it. The picture is good, but the range is terrible. It only seems to work for as far as I can hear the baby. I hoped to use it outside but in order to do that I need to put the baby by the window and place the monitor on the otherside and than turn the volume up very high. To use it in our basement I need to place the mointor at the top of the stairs and turn the volume up high. When I tried to use it at night the battery runs out before my baby wakes up. I asked my husband to look at it, since it seems impossible to me it would be such a disappointment, but the device clearly says no signal and he agreed the range just does not go throught out our house, let along outside. I have not tried a more expensive one, but this was not worth the money, I do not even use it so know I'll probably have to spend even more money. |
Really like it
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| Review Date: March 29, 2010 |
| Reviewer: M. Whitehead, Great Falls, MT |
| I read a lot of reviews on video monitor systems and decided to go with this on because it got better reviews. We rent our home and our sons door makes a bit of noise when its opened. My concern was that everytime we wanted to check on him we would disturb him so I figured a video monitor was the was to go. It really has saved a lot of hassle for both us and our son. The picture on the monitor it pretty good in the daylight, and the night vision is great. The only issue is that if there is not enough light in his room the picture is really hard to see. But that really has not been that big of a problem. We have never had a problem with interference. I will say that there is a bit of a delay in the audio, but it has not been a problem either. It is only a second or 2 delay. At first it was a bit creepy, but you get used to it. I would really recommend this product to those looking for a good video system. |
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